Shipping & Returns
At NursePhit customer satisfaction is our main priority. We take pride in both the customers we serve and the products provided on our online store. Rest assured that each and every order is packaged with love and the products provided are of the upmost quality. We truly value each and every customer and strive to provide an online shopping environment that is both comfortable and safe. In order to ensure customer safety and security all orders will be processed via PayPal until further notice. After each successful order is placed there will be an email confirmation within 24 hours verifying the order.
Shipping Policy
U.S. Shipping
​
DELIVERY TYPE COST TIME-FRAME
STANDARD $5.99 3-8 business days
​
Please note the following:​
​
-
Orders are not processed on federal holidays.
-
Orders placed after 5:59 p.m. ET Monday - Friday may not be processed until the following business day.
-
All orders ship "SIGNATURE NOT REQUIRED" as most of our customers are not available during standard delivery hours to personally receive their package. It will be the customer's responsibility to notify the carrier, neighbors, doormen, building managers, etc. of the pending delivery if there is any concern over leaving the package at a residence or place of work. .
-
As we utilize third party delivery services (USPS,FEDEX,UPS ect), please note that it is up to the delivery driver to determine and ensure the safe arrival of your order.
-
CUSTOM NECKLACE ORDERS CAN TAKE UP TO 15 BUSINESS DAYS OR 30 DAYS TO RECEIVE. PLEASE NOTE THAT ORDERS CONTAINING CUSTOM NECKLACES & ADDITIONAL PRODUCTS WILL BE RECEIVED IN SPLIT SHIPMENT.
Return & Exchange Policy
Customer Satisfaction is our number one priority, however All sales are final. Please note that in addition to this policy all Jewelry purchases are Final Sale. In the event that an item arrives damaged, in order to be considered eligible for a refund or replacement, you must first email within 30 days of order date. Upon receiving your email we will act promptly to issue a replacement. If a replacement item is not available or is out of stock, a refund will be issued in the full amount of the order.